Refund policy

At Chic TeeStory, our goal is for you to love your order. If you receive an incorrect, damaged, or defective item, it is eligible for a full refund. Please note, no refunds will be issued after 30 days from the purchase date.

Return Eligibility

• Items must be returned within 30 days of purchase.
• Products must be unused and in the same condition as received.
• Damaged or defective items are eligible for a refund if returned in their original condition.

Please note that personalized shirts are not eligible for returns or exchanges. However, if you receive an incorrect, damaged, or defective item, we are happy to offer a reprint of the shirt.

Reprint eligibility

• Personalized shirts are not eligible for refunds or exchanges.
• If you receive an incorrect, damaged, or defective item, we will offer a reprint of the shirt.
• Please notify us within 30 days of receiving your order to be eligible for a reprint.